Voicemail

When you cannot take that call, let your mobile phone take a message; like an answering machine, Safaricom Voicemail will take a message and you can retrieve it at the next available moment.

• Greet your callers with a personalized Voicemail message.
• Listen to your Voicemail messages for FREE anytime by calling 111.
• Voicemail is offered to all Safaricom customers for FREE.
• Voicemail allows for calls to be diverted directly to your Safaricom mailbox.
  

To Activate Your Voicemail:

When you are unable to answer the call,

• Key in **61*0722122#, and then press OK.
  
  

To de-activate this divert

• Key in # # 61#, and then press OK.

When your phone is out of coverage or switched off:

• Key in **62*0722122#, and then press OK.
  

To de-activate this divert

• Key in ##62#, and then press OK.

When your line is busy and are unable to take the call:

• Key in **67*0722122#, and then press OK.
  

To de-activate this divert

• Key in ##67#, and then press OK.

How to Retrieve Your Voicemail

• To retrieve messages from your voicemail, simply dial 111.
• When you call 111, the default PIN number is 1234.
  

To Activate All Diverts

• Key in *222#

 Voicmail