Balance Enquiry

Get instant feedback on your balance enquiries wherever, whenever, helping you manage your phone expenses and keeping you in control of your spending, always.

Balance Enquiry Methods

• USSD Balance Enquiry

Check your Balance: Key in *144#, press the call button and your balance will automatically appear on screen.

Fast, free and simple! Another first from Safaricom, the Better Option. 

• IVR Balance Enquiry

• Dial 144 from your mobile phone.
• Listen to the voice prompt informing you of your balance and validity.

The Service is charged at 10/= per call. 

• SMS Balance Enquiry

To check your balance via SMS:

• Go to Messages and create a "New Message"
• Type the word "balance"
• Send to 144.
• Await response from Safaricom confirming your balance and validity period where applicable.

This service is free.

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